What this policy covers

This policy explains what information DK IT AND AUTOMATION SERVICES collects when you contact us or use this website, how we use it, and how you can ask us to change or remove it. It applies to enquiries made through the website form, by telephone, by WhatsApp and by email.

Information we collect

When you send an enquiry we collect the details you choose to give us — typically your name, telephone number, email address, the site location and the product or service you are interested in. We collect this so that we can respond, carry out a site survey and prepare a quotation.

We do not ask for payment card details through this website.

How we use your information

Your details are used to answer your enquiry, arrange a survey or service visit, prepare and follow up a quotation, and keep a record of work carried out at your site. Where you have an ongoing maintenance arrangement, we keep service records so our engineers know the history of your installation.

We do not sell your information and we do not use it for third-party advertising.

Sharing with others

We share your information only where necessary to deliver what you have asked for — for example with a manufacturer or supplier when arranging a specific part — or where we are required to do so by law.

How long we keep it

Enquiry records are kept for as long as needed to respond and follow up. Records relating to equipment supplied, installed or serviced are kept for as long as we may reasonably need them to support that installation.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to dkautomation07@gmail.com or call +91 7058717142 and we will act on your request.

Cookies and analytics

This website may use cookies or similar technology to keep the site working correctly and to understand which pages visitors find useful. You can block or delete cookies in your browser settings and the site will continue to work.

Changes to this policy

If we change this policy we will publish the revised version on this page with a new last-updated date.

Privacy Policy